ER Overwatch

Video Demo

About this project

Emergency departments nationwide are facing a crisis: patients who need urgent hospitalization are increasingly forced to wait hours in crowded ERs before help becomes available. Prolonged waits are linked to higher patient risk, even a doubling of mortality rates for those waiting over 12 hours. With active wide-angle surveillance, ER Overwatch bridges the critical data gap between overcrowded waiting rooms and overwhelmed medical staff. - On the client (patient) side, our web app enables checked-in patients to view their ER data and wait time. The system offers optional remote heart rate monitoring (rPPG) using the patient’s camera that is sent back to the nurse's dashboard for live monitoring. An integrated AI chatbot answers health questions and offers reassurance while they wait. The chatbot also relays important updates to the nurse dashboard, ensuring staff are aware of any changes in patient condition. - On the nurse side, a unified dashboard displays all patients in the waiting area, with low-latency WebRTC live video feeds that can detect falls or sudden changes in condition via computer vision, biometric data (when rPPG is available), AI-generated triage recommendations, and real-time updates from the AI chatbot. Nurses receive instant alerts for critical events, such as a detected fall, abnormal vitals, or new symptoms reported via chat. Rapid intervention is enabled even before a patient is formally admitted. The dashboard provides transparent, anonymized wait metrics, reducing patient anxiety and protecting hospitals from catastrophic unmonitored events. ER-OVERWATCH empowers healthcare providers to deliver timely, equitable care—even amid unprecedented system strain. As ER boarding threatens patient safety and the resilience of our health system, our platform offers a scalable, data-driven approach to improving outcomes and rebuilding trust in emergency care.

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